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Book an appointment to submit an application or collect a residence card — Katowice, Silesia Voivodeship

The voivodeship office serving your region — Katowice, Silesia Voivodeship. We show the confirmed way to book a residence-card appointment and to pick up the card (including the CUKR card). No login; data checked on the office website.

Step 1

Silesia

Katowice
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Step 2

How to book your appointment and pick up the card · Katowice

Booking by phone

This office books appointments by phone. Call during the hours the office lists and read out the prepared script — give your name and details in Polish, using the Latin alphabet.

+48 32 605 85 55📞 Call now
What to say
First name
Last name
Date of birth
Citizenship
Case type
Contact phone number
Dzień dobry, nazywam się [Imię i nazwisko]. Chciałbym / chciałabym umówić wizytę w celu złożenia wniosku o pobyt czasowy.
Card pickup
You can pick up the card in two ways: the on-site ticket machine 7:30–12:00, or an online booking at bezkolejki.eu/suw for 12:00–15:30 slots (Tuesdays until 18:00).
Open the booking system
uw.bezkolejki.eu/suw
You book the appointment yourself
Dopomo does not book appointments for you and does not monitor free slots — office rules forbid that. We only show you where and how to book on your own.
Residence-card application creator

Fill in the application for your next residence card or to replace your current one

Before your appointment, prepare the application for free in the Dopomo creator — it walks you through every field step by step and generates a ready-to-print PDF to submit. It covers the card itself (issuance / replacement), not the residence permit.

  • Walks you through every field in order
  • Ready-to-print PDF to submit
  • Getting a next card or replacing your current one — not the same as applying for a temporary/permanent residence permit or the CUKR application
Free account required · available on dopomo.pl
Guide

Silesia Voivodeship — booking an appointment and residence-card pickup

Below are the confirmed rules for booking an appointment and collecting the residence card at the voivodeship office serving Silesia Voivodeship — separately for filing the application and for collecting the finished card. Where a region has branch offices, we describe each one separately, because the way a matter is handled can differ within a single voivodeship.

Katowice · main office

You book the application appointment by phone at +48 32 605 85 55, during the hours the office lists — check the current window on the office website. You can prepare a script to read out over the phone above.

You book the pickup of the finished card online as well — once the office lets you know the card is ready. Bring your travel document and your previous card, if you have one.

CUKR card pickup — you have 60 days

You collect the CUKR card at the same office and on the same terms as any other residence card. You file the CUKR application only online in the MOS portal — there is no appointment to file — so the office visit here is only for collecting the finished card. You book the pickup in this office’s booking system after the SMS notification. After the notification you have 60 days to collect it; if you don’t collect the card within that window, you won’t obtain the temporary residence permit and the card will be invalidated. You pay the fees (100 zł for issuing the card + 340 zł stamp duty = 440 zł) together with the application — nothing is due at pickup.

Frequently asked questions

How do I book an appointment to file a residence-card application — Katowice?

You book the application appointment by phone at +48 32 605 85 55, during the hours the office lists — check the current window on the office website. You can prepare a script to read out over the phone above.

How do I collect the finished residence card — Silesia Voivodeship?

You book the pickup of the finished card online as well — once the office lets you know the card is ready. Bring your travel document and your previous card, if you have one.

Do I need to book an appointment to file the CUKR card application?

No. You file the CUKR card application only online through the MOS portal (mos.cudzoziemcy.gov.pl) — there is no queue and no appointment to file. The office visit is only for collecting the finished card, after the SMS notification and within 60 days. The residence permit (the decision) and the CUKR card (the document) are two different things.

Check appointment booking in other voivodeships